ArborOakland Group : Customer Service Center : Client Survey

Client Survey	Customer Service Center

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QUALITY & SATISFACTION SURVEY
Thank you for your business. We work in a continuous improvement environment and would very much appreciate your feed-back. We know you have choices in who you place your business with, so we want to improve where you find improvements necessary.

Please take a few minutes of your valuable time and complete this form. It will go directly to our President, Jim Russell. We value your input and are pledged to improve our services for you.

Name:
Your Company or Organization:

Please Give Us your Email Address:


How would you rate your Sales/Service contact?:

How do you rate your Customer Service experience?:

How did this order compare to other orders placed with us?:

Overall, how satisfied are you with this Product?:

How would you rate the Quality of this Product?:

Overall, how would you rate the “Value” of our service?:

How would you rate our response to your needs/inquiries?:

How would your rate our billing documents/procedures?:

What are the chances you would recommend us to others?:

Compared to other suppliers, how do we compare overall?:

Please feel free to enter any additional comments:
	What Else Should We Be Doing For You?

Colored fields indicate required information.

ArborOakland Group
4303 Normandy Court
Royal Oak, MI 48073-2266
Toll-Free: (800) 886-5661
Phone: (248) 549-0150
Fax: (248) 549-5270
Fax: (248) 549-1376
E-mail: Info@ArborOakland.com